Current Status
Not Enrolled
Price
Free
Get Started
Course
Materials

Course Description

Credit Units: 2
Mr M. A. Usman  (BA, PGDE, MA),Email: usmanmichael@rocketmail.com, College of Education and Social Sciences, Department of Social Works

Course description:

This course covers principles and processes of communication, types of communications skills needed to understand human nature in social work, transactional analysis. Interviewing as the most common way of communication in social work should be highlighted.

Course Contents:

  1. General Introduction to Communication
  2. The Communication Process
  3. Active Listening Skills
  4. Non-verbal Communication
  5. Giving Constructive Feedback
  6. Questioning Skills
  7. Presentation Skills

Methods of Instruction

  • Lectures
  • Discussions 
  • Roleplay
  • Seminar presentations
  • Use of teaching aids

Methods of Assessment

Criteria ————–  Marks

Individual Task ——-10

Class Test ————-10

Class Assgt ————10

Examination ———–70

Total ——————100

Recommended Texts:

Nichols, R. G. and Stevens, L.A. (1990) Listening to People Harvard   Business Review 68 pp95-102 in Adler, R. B. & Elmhorst, J. M. (1999) Communicating at Work: Principles and Practices for Business and the Professions McGraw Hill Singapore

Rasberry, R.W., & Lemoine, L.F. (1986) Effective Managerial Communication Boston MA Kent

Spitzberg, B.H. (1994) The Dark Side of Incompetence in Adler, R. B. & Elmhorst, J. M. (1999) Communicating at Work: Principles and Practices for Business and the Professions McGraw Hill Singapore

Stewart, J. and Logan, C. (1998) Together: Communicating Interpersonally in Hargie, O., Dickson, D., Tourish, D. (2004) Communication Skills for Effective Management. Palgrave Macmillan. Hampshire.

Stiff, J.B., Hale, J.L., Garlick,R., Rogan, R.G. (1990) Effect of Cue Incongruence and Social Normative Influences on Individual Judgements of Honesty and Deceit Southern Speech Communication Journal 55 pp 206-229 in Adler, R. B. & Elmhorst, J. M. (1999) Communicating at Work: Principles and Practices for Business and the Professions McGraw Hill Singapore

Tourish, D. and Hargie, O. (Eds) (2004) Key Issues in Organisational Communication. Routledge. London

Venn, P. (2005) http://www.petervenn.co.uk/adquest/adquest.html

Wells,G. (1986) How to Communicate NY McGraw-Hill

Wertheim,E. G. (2005)  Wilson, G. & Nias, D. (1999) in Guerrero, L. and DeVito, J. (Eds) The Nonverbal Communication Reader: Classic and Contemporary Readings Prospect Heights, IL. Waveland Press

www.practicebasedlearning.org

Please click on the course content tab to have access to all required materials for this course.

Legacy University COVID-19 Response

We wish you and your loved ones health and peace during these uncharted times. Our University remains open with the implementation of online classes for the 2020 academic year via our Legacy University Open eSchool (https://legacyuniversitygm.org/elearning)

For general question please email us at: info@legecyuniversitygm.org, call (+220) 507-3964 or visit the university website - https://legacyuniversitygm.org